[Observium] Cannot Login via Web Interface

[Luis Quintana]

Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui.

Thanks for any help you guys can provide!

[Josh Hopper]

Have you tried to make a new user with a level of 10?
He might have reset your password. Why was he in the hosts file of your Observium box?

--
Sincerely,
Joshua Hopper, A+ CE
Network Administrator

??????????? 420 3rd Ave NW Hickory NC 28601
Office: 828-449-1839x2160 | Cell: 828-855-7565

-----Original Message-----
From: observium [mailto:observium-bounces at observium.org] On Behalf Of Luis Quintana
Sent: Tuesday, February 11, 2014 11:59 AM
To: Observium Network Observation System
Subject: [Observium] Cannot Login via Web Interface

Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui.

Thanks for any help you guys can provide!

[Luis Quintana]

Yea i used the ./adduser.php to add a test user, and it added it succesffully. however, when trying that new user on the gui, it does the same thing. It looks like its loading, refreshes, and stays on the login screen.

He was updating entries with IP and hostname info in order to add them through the gui with the hostname.

On Feb 11, 2014, at 12:36 PM, Josh Hopper <joshhopper at protectplus.com> wrote:

> Have you tried to make a new user with a level of 10?
> He might have reset your password. Why was he in the hosts file of your Observium box?
>
> --
> Sincerely,
> Joshua Hopper, A+ CE
> Network Administrator
>
> 420 3rd Ave NW Hickory NC 28601
> Office: 828-449-1839x2160 | Cell: 828-855-7565
>
> -----Original Message-----
> From: observium [mailto:observium-bounces at observium.org] On Behalf Of Luis Quintana
> Sent: Tuesday, February 11, 2014 11:59 AM
> To: Observium Network Observation System
> Subject: [Observium] Cannot Login via Web Interface
>
> Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui.
>
> Thanks for any help you guys can provide!
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Josh Hopper]

Don't set a complicated password for your test user. Do something like:

./add_user.php test test 10

Then try to get in and change your passwords.

--
Sincerely,
Joshua Hopper, A+ CE
Network Administrator

??????????? 420 3rd Ave NW Hickory NC 28601
Office: 828-449-1839x2160 | Cell: 828-855-7565


-----Original Message-----
From: observium [mailto:observium-bounces at observium.org] On Behalf Of Luis Quintana
Sent: Tuesday, February 11, 2014 12:41 PM
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

Yea i used the ./adduser.php to add a test user, and it added it succesffully. however, when trying that new user on the gui, it does the same thing. It looks like its loading, refreshes, and stays on the login screen.

He was updating entries with IP and hostname info in order to add them through the gui with the hostname.

On Feb 11, 2014, at 12:36 PM, Josh Hopper <joshhopper at protectplus.com> wrote:

> Have you tried to make a new user with a level of 10?
> He might have reset your password. Why was he in the hosts file of your Observium box?
>
> --
> Sincerely,
> Joshua Hopper, A+ CE
> Network Administrator
>
> 420 3rd Ave NW Hickory NC 28601
> Office: 828-449-1839x2160 | Cell: 828-855-7565
>
> -----Original Message-----
> From: observium [mailto:observium-bounces at observium.org] On Behalf Of Luis Quintana
> Sent: Tuesday, February 11, 2014 11:59 AM
> To: Observium Network Observation System
> Subject: [Observium] Cannot Login via Web Interface
>
> Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui
.
>
> Thanks for any help you guys can provide!
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Luis Quintana]

Yep, i did 'test' as the pword to keep it simple.

On Feb 11, 2014, at 1:57 PM, Josh Hopper <joshhopper at protectplus.com> wrote:

> Don't set a complicated password for your test user. Do something like:
>
> ./add_user.php test test 10
>
> Then try to get in and change your passwords.
>
> --
> Sincerely,
> Joshua Hopper, A+ CE
> Network Administrator
>
> 420 3rd Ave NW Hickory NC 28601
> Office: 828-449-1839x2160 | Cell: 828-855-7565
>
>
> -----Original Message-----
> From: observium [mailto:observium-bounces at observium.org] On Behalf Of Luis Quintana
> Sent: Tuesday, February 11, 2014 12:41 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Yea i used the ./adduser.php to add a test user, and it added it succesffully. however, when trying that new user on the gui, it does the same thing. It looks like its loading, refreshes, and stays on the login screen.
>
> He was updating entries with IP and hostname info in order to add them through the gui with the hostname.
>
> On Feb 11, 2014, at 12:36 PM, Josh Hopper <joshhopper at protectplus.com> wrote:
>
>> Have you tried to make a new user with a level of 10?
>> He might have reset your password. Why was he in the hosts file of your Observium box?
>>
>> --
>> Sincerely,
>> Joshua Hopper, A+ CE
>> Network Administrator
>>
>> 420 3rd Ave NW Hickory NC 28601
>> Office: 828-449-1839x2160 | Cell: 828-855-7565
>>
>> -----Original Message-----
>> From: observium [mailto:observium-bounces at observium.org] On Behalf Of Luis Quintana
>> Sent: Tuesday, February 11, 2014 11:59 AM
>> To: Observium Network Observation System
>> Subject: [Observium] Cannot Login via Web Interface
>>
>> Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui
> .
>>
>> Thanks for any help you guys can provide!
>> _______________________________________________
>> observium mailing list
>> observium at observium.org
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>> _______________________________________________
>> observium mailing list
>> observium at observium.org
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Kulish, Chris]

If the filesystem full?

-----Original Message-----
From: observium [mailto:observium-bounces at observium.org] On Behalf Of Luis Quintana
Sent: Tuesday, February 11, 2014 10:59 AM
To: Observium Network Observation System
Subject: [Observium] Cannot Login via Web Interface

Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui.

Thanks for any help you guys can provide!
_______________________________________________
observium mailing list
observium at observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

This communication is for use by the intended recipient and contains
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[Luis Quintana]

Crap, you may have hit the nail on the head. No space available. Awesome.
On Feb 11, 2014, at 12:50 PM, "Kulish, Chris" <chris.kulish at pioneer.com> wrote:

> If the filesystem full?
>
> -----Original Message-----
> From: observium [mailto:observium-bounces at observium.org] On Behalf Of Luis Quintana
> Sent: Tuesday, February 11, 2014 10:59 AM
> To: Observium Network Observation System
> Subject: [Observium] Cannot Login via Web Interface
>
> Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui.
>
> Thanks for any help you guys can provide!
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender by
> return e-mail and delete this e-mail from your system. Unless explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com/> web address will continue in use for a
> transitional period for communications sent or received on behalf of DuPont
> Performance Coatings., which is not affiliated in any way with the DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Adam Armstrong]

On 2014-02-11 11:50, Kulish, Chris wrote:
> If the filesystem full?

Want simple solutions, ask a simple person.

adam.

[Tom Laermans]

On 12/02/2014 02:27, Adam Armstrong wrote:
> On 2014-02-11 11:50, Kulish, Chris wrote:
>> If the filesystem full?
>
> Want simple solutions, ask a simple person.
:D

After reading the thread but before this email, that was my suggestion
too. Login screen to login screen without error message usually does
mean that the session can't be saved to disk :)

Tom

[Kulish, Chris]

Simple is my middle name!

-----Original Message-----
From: observium [mailto:observium-bounces at observium.org] On Behalf Of Adam Armstrong
Sent: Tuesday, February 11, 2014 7:27 PM
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

On 2014-02-11 11:50, Kulish, Chris wrote:
> If the filesystem full?

Want simple solutions, ask a simple person.

adam.
_______________________________________________
observium mailing list
observium at observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

This communication is for use by the intended recipient and contains
information that may be Privileged, confidential or copyrighted under
applicable law. If you are not the intended recipient, you are hereby
formally notified that any use, copying or distribution of this e-mail,
in whole or in part, is strictly prohibited. Please notify the sender by
return e-mail and delete this e-mail from your system. Unless explicitly
and conspicuously designated as "E-Contract Intended", this e-mail does
not constitute a contract offer, a contract amendment, or an acceptance
of a contract offer. This e-mail does not constitute a consent to the
use of sender's contact information for direct marketing purposes or for
transfers of data to third parties.

The dupont.com<http://dupont.com/> web address will continue in use for a
transitional period for communications sent or received on behalf of DuPont
Performance Coatings., which is not affiliated in any way with the DuPont Company.

Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean

http://www.DuPont.com/corp/email_disclaimer.html

[Luis Quintana]

I greatly appreciate the help on it too!! Thanks guys!

On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com> wrote:

> Simple is my middle name!
>
> -----Original Message-----
> From: observium [mailto:observium-bounces at observium.org] On Behalf Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
>> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender by
> return e-mail and delete this e-mail from your system. Unless explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com/> web address will continue in use for a
> transitional period for communications sent or received on behalf of DuPont
> Performance Coatings., which is not affiliated in any way with the DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Marco Spicuglia]

Hello there,

I wonder if anybody can help me.

After upgrading from community to subscription version, I was happily browsing the new features, but after some time (about half hour) all users here got logged out and nobody could login any more.
No error messages, we just get the login page again.

My hard disk is not full.
I successfully created a new admin user but also cannot login.
I cleaned the cache, the history and the cookies of the browser.
If I check the table authlog in the database, it reports both old and new admin as regularly logged in.

Is there anything I am missing? Any step I forgot during upgrade? Any cache/session I should clear server side?

Your help is welcome.

Best regards,

Marco




Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia at reasonnet.com
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces at observium.org] On Behalf Of Luis Quintana [sla07 at earthlink.net]
Sent: 12 February 2014 16:04
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

I greatly appreciate the help on it too!! Thanks guys!

On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com> wrote:

> Simple is my middle name!
>
> -----Original Message-----
> From: observium [mailto:observium-bounces at observium.org] On Behalf Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
>> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender by
> return e-mail and delete this e-mail from your system. Unless explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com/> web address will continue in use for a
> transitional period for communications sent or received on behalf of DuPont
> Performance Coatings., which is not affiliated in any way with the DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Chris K.]

Check if filesystem is full.


On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <
Marco.Spicuglia at reasonnet.com> wrote:

> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I was happily
> browsing the new features, but after some time (about half hour) all users
> here got logged out and nobody could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the browser.
> If I check the table authlog in the database, it reports both old and new
> admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during upgrade? Any
> cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to- damages
> resulting from failure or delay in delivery of electronic communications,
> interception or manipulation of electronic communications by third parties
> or by computer programs used for electronic communications and transmission
> of viruses and other malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Luis
> Quintana [sla07 at earthlink.net]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com>
> wrote:
>
> > Simple is my middle name!
> >
> > -----Original Message-----
> > From: observium [mailto:observium-bounces at observium.org] On Behalf Of
> Adam Armstrong
> > Sent: Tuesday, February 11, 2014 7:27 PM
> > To: Observium Network Observation System
> > Subject: Re: [Observium] Cannot Login via Web Interface
> >
> > On 2014-02-11 11:50, Kulish, Chris wrote:
> >> If the filesystem full?
> >
> > Want simple solutions, ask a simple person.
> >
> > adam.
> > _______________________________________________
> > observium mailing list
> > observium at observium.org
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> >
> > This communication is for use by the intended recipient and contains
> > information that may be Privileged, confidential or copyrighted under
> > applicable law. If you are not the intended recipient, you are hereby
> > formally notified that any use, copying or distribution of this e-mail,
> > in whole or in part, is strictly prohibited. Please notify the sender by
> > return e-mail and delete this e-mail from your system. Unless explicitly
> > and conspicuously designated as "E-Contract Intended", this e-mail does
> > not constitute a contract offer, a contract amendment, or an acceptance
> > of a contract offer. This e-mail does not constitute a consent to the
> > use of sender's contact information for direct marketing purposes or for
> > transfers of data to third parties.
> >
> > The dupont.com<http://dupont.com/> web address will continue in use for
> a
> > transitional period for communications sent or received on behalf of
> DuPont
> > Performance Coatings., which is not affiliated in any way with the
> DuPont Company.
> >
> > Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
> >
> > http://www.DuPont.com/corp/email_disclaimer.html
> >
> > _______________________________________________
> > observium mailing list
> > observium at observium.org
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
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[Tom Laermans]

Marco specified that's not the case, however, those are all the symptoms
of failing PHP session creation indeed.

Check if /tmp also isn't full?

I had the same issue on my test box a few days ago; there an apache
restart fixed it. No idea what caused it.

On 18/03/2014 15:18, Chris K. wrote:
> Check if filesystem is full.
>
>
> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia
> <Marco.Spicuglia at reasonnet.com <mailto:Marco.Spicuglia at reasonnet.com>>
> wrote:
>
> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I was
> happily browsing the new features, but after some time (about half
> hour) all users here got logged out and nobody could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the browser.
> If I check the table authlog in the database, it reports both old
> and new admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during upgrade?
> Any cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com <http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com
> <mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en
> andere interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use
> of electronic means of communication, including -but not limited
> to- damages resulting from failure or delay in delivery of
> electronic communications, interception or manipulation of
> electronic communications by third parties or by computer programs
> used for electronic communications and transmission of viruses and
> other malicious code.________________________________________
> From: observium [observium-bounces at observium.org
> <mailto:observium-bounces at observium.org>] On Behalf Of Luis
> Quintana [sla07 at earthlink.net <mailto:sla07 at earthlink.net>]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris"
> <chris.kulish at pioneer.com <mailto:chris.kulish at pioneer.com>> wrote:
>
> > Simple is my middle name!
> >
> > -----Original Message-----
> > From: observium [mailto:observium-bounces at observium.org
> <mailto:observium-bounces at observium.org>] On Behalf Of Adam Armstrong
> > Sent: Tuesday, February 11, 2014 7:27 PM
> > To: Observium Network Observation System
> > Subject: Re: [Observium] Cannot Login via Web Interface
> >
> > On 2014-02-11 11:50, Kulish, Chris wrote:
> >> If the filesystem full?
> >
> > Want simple solutions, ask a simple person.
> >
> > adam.
> > _______________________________________________
> > observium mailing list
> > observium at observium.org <mailto:observium at observium.org>
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> >
> > This communication is for use by the intended recipient and contains
> > information that may be Privileged, confidential or copyrighted
> under
> > applicable law. If you are not the intended recipient, you are
> hereby
> > formally notified that any use, copying or distribution of this
> e-mail,
> > in whole or in part, is strictly prohibited. Please notify the
> sender by
> > return e-mail and delete this e-mail from your system. Unless
> explicitly
> > and conspicuously designated as "E-Contract Intended", this
> e-mail does
> > not constitute a contract offer, a contract amendment, or an
> acceptance
> > of a contract offer. This e-mail does not constitute a consent
> to the
> > use of sender's contact information for direct marketing
> purposes or for
> > transfers of data to third parties.
> >
> > The dupont.com <http://dupont.com><http://dupont.com/> web
> address will continue in use for a
> > transitional period for communications sent or received on
> behalf of DuPont
> > Performance Coatings., which is not affiliated in any way with
> the DuPont Company.
> >
> > Francais Deutsch Italiano Espanol Portugues Japanese Chinese
> Korean
> >
> > http://www.DuPont.com/corp/email_disclaimer.html
> >
> > _______________________________________________
> > observium mailing list
> > observium at observium.org <mailto:observium at observium.org>
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org <mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org <mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
>
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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[Remco Bressers]

Hi,

This sure looks like the same issue as i have to me :

http://jira.observium.org/browse/OBSERVIUM-748

In our case it happened after the upgrade to the subscription version too.

Regards,

Remco Bressers
Signet B.V.


On 03/18/2014 03:56 PM, Tom Laermans wrote:
> Marco specified that's not the case, however, those are all the symptoms of failing PHP session creation indeed.
>
> Check if /tmp also isn't full?
>
> I had the same issue on my test box a few days ago; there an apache restart fixed it. No idea what caused it.
>
> On 18/03/2014 15:18, Chris K. wrote:
>> Check if filesystem is full.
>>
>>
>> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <Marco.Spicuglia at reasonnet.com <mailto:Marco.Spicuglia at reasonnet.com>> wrote:
>>
>> Hello there,
>>
>> I wonder if anybody can help me.
>>
>> After upgrading from community to subscription version, I was happily browsing the new features, but after some time (about half hour) all users here got logged out and nobody could login any more.
>> No error messages, we just get the login page again.
>>
>> My hard disk is not full.
>> I successfully created a new admin user but also cannot login.
>> I cleaned the cache, the history and the cookies of the browser.
>> If I check the table authlog in the database, it reports both old and new admin as regularly logged in.
>>
>> Is there anything I am missing? Any step I forgot during upgrade? Any cache/session I should clear server side?
>>
>> Your help is welcome.
>>
>> Best regards,
>>
>> Marco
>>
>>
>>
>>
>> Met vriendelijke groet/ Kind regards,
>>
>> Marco Spicuglia
>>
>> Network engineer - Programmer
>>
>> ReasonNet B.V.
>> Gyroscoopweg 134 - 140
>> 1042AZ Amsterdam
>> W. www.reasonnet.com <http://www.reasonnet.com>
>> E. Marco.Spicuglia at reasonnet.com <mailto:Marco.Spicuglia at reasonnet.com>
>> T.
>> F.
>>
>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>>
>> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of
>> electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and
>> other malicious code.________________________________________
>> From: observium [observium-bounces at observium.org <mailto:observium-bounces at observium.org>] On Behalf Of Luis Quintana [sla07 at earthlink.net <mailto:sla07 at earthlink.net>]
>> Sent: 12 February 2014 16:04
>> To: Observium Network Observation System
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> I greatly appreciate the help on it too!! Thanks guys!
>>
>> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com <mailto:chris.kulish at pioneer.com>> wrote:
>>
>> > Simple is my middle name!
>> >
>> > -----Original Message-----
>> > From: observium [mailto:observium-bounces at observium.org <mailto:observium-bounces at observium.org>] On Behalf Of Adam Armstrong
>> > Sent: Tuesday, February 11, 2014 7:27 PM
>> > To: Observium Network Observation System
>> > Subject: Re: [Observium] Cannot Login via Web Interface
>> >
>> > On 2014-02-11 11:50, Kulish, Chris wrote:
>> >> If the filesystem full?
>> >
>> > Want simple solutions, ask a simple person.
>> >
>> > adam.
>> > _______________________________________________
>> > observium mailing list
>> > observium at observium.org <mailto:observium at observium.org>
>> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>> >
>> > This communication is for use by the intended recipient and contains
>> > information that may be Privileged, confidential or copyrighted under
>> > applicable law. If you are not the intended recipient, you are hereby
>> > formally notified that any use, copying or distribution of this e-mail,
>> > in whole or in part, is strictly prohibited. Please notify the sender by
>> > return e-mail and delete this e-mail from your system. Unless explicitly
>> > and conspicuously designated as "E-Contract Intended", this e-mail does
>> > not constitute a contract offer, a contract amendment, or an acceptance
>> > of a contract offer. This e-mail does not constitute a consent to the
>> > use of sender's contact information for direct marketing purposes or for
>> > transfers of data to third parties.
>> >
>> > The dupont.com <http://dupont.com><http://dupont.com/> web address will continue in use for a
>> > transitional period for communications sent or received on behalf of DuPont
>> > Performance Coatings., which is not affiliated in any way with the DuPont Company.
>> >
>> > Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>> >
>> > http://www.DuPont.com/corp/email_disclaimer.html
>> >
>> > _______________________________________________
>> > observium mailing list
>> > observium at observium.org <mailto:observium at observium.org>
>> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>
>> _______________________________________________
>> observium mailing list
>> observium at observium.org <mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>> _______________________________________________
>> observium mailing list
>> observium at observium.org <mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>
>>
>>
>>
>> _______________________________________________
>> observium mailing list
>> observium at observium.org
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium


--
Signet Email Template
Met vriendelijke groet,
Remco Bressers

T 040 - 707 4 907
F 040 - 707 4 909
KvK 17089930
rbressers at signet.nl <mailto:rbressers at signet.nl>


<http://www.linkedin.com/company/637102?trk=prof-exp-company-name> <https://twitter.com/SignetISP> <https://www.facebook.com/pages/Signet/627837040580711?fref=ts>

Altijd online? *www.signet.nl* <http://www.signet.nl>


*Uw data 24/7 veilig!*
Signet Back-up Online is MKB Proof. Test nu 30 dagen gratis.
Kijk op *www.signet.nl/backup* <http://www.signet.nl/backup> voor meer informatie.

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[Marco Spicuglia]

I restarted Apache and rebooted the server, still the same.
I tried making a fresh Observium installation with a new database, new admins and by trying with the trunk and the stable version. Same result.
No partition is full. The tmp partition has a 2% usage only. The only observium files I get in there are observium-agent-apache and observium-agent-mysql.
I cannot find any related error message anywhere. What's weird is that it was working fine, then it suddenly stopped.
No idea what happened, but this is a production monitoring system for us and I have to fix it asap!
Rolling back to the old backup did not work either, still cannot login.

Looking forward to hear from anybody who may have any other suggestion.
Thanks!




Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia at reasonnet.com
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces at observium.org] On Behalf Of Tom Laermans [tom.laermans at powersource.cx]
Sent: 18 March 2014 15:56
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

Marco specified that's not the case, however, those are all the symptoms of failing PHP session creation indeed.

Check if /tmp also isn't full?

I had the same issue on my test box a few days ago; there an apache restart fixed it. No idea what caused it.

On 18/03/2014 15:18, Chris K. wrote:
Check if filesystem is full.


On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>> wrote:
Hello there,

I wonder if anybody can help me.

After upgrading from community to subscription version, I was happily browsing the new features, but after some time (about half hour) all users here got logged out and nobody could login any more.
No error messages, we just get the login page again.

My hard disk is not full.
I successfully created a new admin user but also cannot login.
I cleaned the cache, the history and the cookies of the browser.
If I check the table authlog in the database, it reports both old and new admin as regularly logged in.

Is there anything I am missing? Any step I forgot during upgrade? Any cache/session I should clear server side?

Your help is welcome.

Best regards,

Marco




Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com<http://www.reasonnet.com>
E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Luis Quintana [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
Sent: 12 February 2014 16:04
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

I greatly appreciate the help on it too!! Thanks guys!

On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:

> Simple is my middle name!
>
> -----Original Message-----
> From: observium [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
>> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender by
> return e-mail and delete this e-mail from your system. Unless explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com><http://dupont.com/> web address will continue in use for a
> transitional period for communications sent or received on behalf of DuPont
> Performance Coatings., which is not affiliated in any way with the DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________
observium mailing list
observium at observium.org<mailto:observium at observium.org>
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________
observium mailing list
observium at observium.org<mailto:observium at observium.org>
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Adam Armstrong]

Hi,

There were some changes made recently, but no one who upgraded reported
any issues at the time.

It's particularly odd if it happens to a /new/ installation (assuming it
also had a new database).

Do you get anything useful if you put /debug=1/ in the URL?

adam.


On 2014-03-18 09:49, Marco Spicuglia wrote:
> I restarted Apache and rebooted the server, still the same.
> I tried making a fresh Observium installation with a new database, new
> admins and by trying with the trunk and the stable version. Same
> result.
> No partition is full. The tmp partition has a 2% usage only. The only
> observium files I get in there are observium-agent-apache and
> observium-agent-mysql.
> I cannot find any related error message anywhere. What's weird is that
> it was working fine, then it suddenly stopped.
> No idea what happened, but this is a production monitoring system for
> us and I have to fix it asap!
> Rolling back to the old backup did not work either, still cannot login.
>
> Looking forward to hear from anybody who may have any other suggestion.
> Thanks!
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Tom
> Laermans [tom.laermans at powersource.cx]
> Sent: 18 March 2014 15:56
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Marco specified that's not the case, however, those are all the
> symptoms of failing PHP session creation indeed.
>
> Check if /tmp also isn't full?
>
> I had the same issue on my test box a few days ago; there an apache
> restart fixed it. No idea what caused it.
>
> On 18/03/2014 15:18, Chris K. wrote:
> Check if filesystem is full.
>
>
> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia
> <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>>
> wrote:
> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I was happily
> browsing the new features, but after some time (about half hour) all
> users here got logged out and nobody could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the browser.
> If I check the table authlog in the database, it reports both old and
> new admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during upgrade? Any
> cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com<http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium
> [observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
> On Behalf Of Luis Quintana
> [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris"
> <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:
>
> Simple is my middle name!
>
> -----Original Message-----
> From: observium
> [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
> On Behalf Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender
> by
> return e-mail and delete this e-mail from your system. Unless
> explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or
> for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com><http://dupont.com/> web address will
> continue in use for a
> transitional period for communications sent or received on behalf of
> DuPont
> Performance Coatings., which is not affiliated in any way with the
> DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese
> Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
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> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
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> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
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>
>
>
>
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>
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Marco Spicuglia]

Hi Adam,

thanks for your reply. I get no extra info by adding /debug=1/ to the url.
You had also suggested to launch a new discovery for upgrading the database, but that's actually what probably broke the system, as the database is the only thing I had insanely not made a backup of, before upgrading.
Now a roll back does not work, probably because the database is corrupted.

As somebody stated earlier, it looks very much like a php session issue.
However, what I do know is that I re-made a fresh installation by using the stable version this time, and it worked.

Now the question is:
how can I move the devices database without importing the corruption to the new database?
If I just import the devices tables and the rrd folder and I launch a discovery, would that work?

thanks for your help.
Best regards,

Marco



Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia at reasonnet.com
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces at observium.org] On Behalf Of Adam Armstrong [adama at memetic.org]
Sent: 19 March 2014 05:45
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

Hi,

There were some changes made recently, but no one who upgraded reported
any issues at the time.

It's particularly odd if it happens to a /new/ installation (assuming it
also had a new database).

Do you get anything useful if you put /debug=1/ in the URL?

adam.


On 2014-03-18 09:49, Marco Spicuglia wrote:
> I restarted Apache and rebooted the server, still the same.
> I tried making a fresh Observium installation with a new database, new
> admins and by trying with the trunk and the stable version. Same
> result.
> No partition is full. The tmp partition has a 2% usage only. The only
> observium files I get in there are observium-agent-apache and
> observium-agent-mysql.
> I cannot find any related error message anywhere. What's weird is that
> it was working fine, then it suddenly stopped.
> No idea what happened, but this is a production monitoring system for
> us and I have to fix it asap!
> Rolling back to the old backup did not work either, still cannot login.
>
> Looking forward to hear from anybody who may have any other suggestion.
> Thanks!
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Tom
> Laermans [tom.laermans at powersource.cx]
> Sent: 18 March 2014 15:56
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Marco specified that's not the case, however, those are all the
> symptoms of failing PHP session creation indeed.
>
> Check if /tmp also isn't full?
>
> I had the same issue on my test box a few days ago; there an apache
> restart fixed it. No idea what caused it.
>
> On 18/03/2014 15:18, Chris K. wrote:
> Check if filesystem is full.
>
>
> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia
> <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>>
> wrote:
> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I was happily
> browsing the new features, but after some time (about half hour) all
> users here got logged out and nobody could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the browser.
> If I check the table authlog in the database, it reports both old and
> new admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during upgrade? Any
> cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com<http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium
> [observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
> On Behalf Of Luis Quintana
> [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris"
> <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:
>
> Simple is my middle name!
>
> -----Original Message-----
> From: observium
> [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
> On Behalf Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender
> by
> return e-mail and delete this e-mail from your system. Unless
> explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or
> for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com><http://dupont.com/> web address will
> continue in use for a
> transitional period for communications sent or received on behalf of
> DuPont
> Performance Coatings., which is not affiliated in any way with the
> DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese
> Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
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> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
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> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
>
>
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>
>
> _______________________________________________
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> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Adam Armstrong]

Hi Marco,

So long as you don't really care about syslog/eventlog table, you can
just copy devices table and rrds fine.

What version of PHP and on what OS?

adam.

On 2014-03-19 01:30, Marco Spicuglia wrote:
> Hi Adam,
>
> thanks for your reply. I get no extra info by adding /debug=1/ to the
> url.
> You had also suggested to launch a new discovery for upgrading the
> database, but that's actually what probably broke the system, as the
> database is the only thing I had insanely not made a backup of, before
> upgrading.
> Now a roll back does not work, probably because the database is
> corrupted.
>
> As somebody stated earlier, it looks very much like a php session
> issue.
> However, what I do know is that I re-made a fresh installation by
> using the stable version this time, and it worked.
>
> Now the question is:
> how can I move the devices database without importing the corruption
> to the new database?
> If I just import the devices tables and the rrd folder and I launch a
> discovery, would that work?
>
> thanks for your help.
> Best regards,
>
> Marco
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Adam
> Armstrong [adama at memetic.org]
> Sent: 19 March 2014 05:45
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Hi,
>
> There were some changes made recently, but no one who upgraded reported
> any issues at the time.
>
> It's particularly odd if it happens to a /new/ installation (assuming
> it
> also had a new database).
>
> Do you get anything useful if you put /debug=1/ in the URL?
>
> adam.
>
>
> On 2014-03-18 09:49, Marco Spicuglia wrote:
> I restarted Apache and rebooted the server, still the same.
> I tried making a fresh Observium installation with a new database, new
> admins and by trying with the trunk and the stable version. Same
> result.
> No partition is full. The tmp partition has a 2% usage only. The only
> observium files I get in there are observium-agent-apache and
> observium-agent-mysql.
> I cannot find any related error message anywhere. What's weird is that
> it was working fine, then it suddenly stopped.
> No idea what happened, but this is a production monitoring system for
> us and I have to fix it asap!
> Rolling back to the old backup did not work either, still cannot login.
>
> Looking forward to hear from anybody who may have any other suggestion.
> Thanks!
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Tom
> Laermans [tom.laermans at powersource.cx]
> Sent: 18 March 2014 15:56
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Marco specified that's not the case, however, those are all the
> symptoms of failing PHP session creation indeed.
>
> Check if /tmp also isn't full?
>
> I had the same issue on my test box a few days ago; there an apache
> restart fixed it. No idea what caused it.
>
> On 18/03/2014 15:18, Chris K. wrote:
> Check if filesystem is full.
>
>
> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia
> <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>>
> wrote:
> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I was happily
> browsing the new features, but after some time (about half hour) all
> users here got logged out and nobody could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the browser.
> If I check the table authlog in the database, it reports both old and
> new admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during upgrade? Any
> cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com<http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium
> [observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
> On Behalf Of Luis Quintana
> [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris"
> <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:
>
> Simple is my middle name!
>
> -----Original Message-----
> From: observium
> [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
> On Behalf Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender
> by
> return e-mail and delete this e-mail from your system. Unless
> explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or
> for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com><http://dupont.com/> web address will
> continue in use for a
> transitional period for communications sent or received on behalf of
> DuPont
> Performance Coatings., which is not affiliated in any way with the
> DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese
> Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
>
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Marco Spicuglia]

Hi Adam,

we were running Debian Wheezy 3.2.46-1+deb7u1 x86_64 with PHP Version 5.4.4-14+deb7u8, Apache/2.2.22 and MySql 5.5.31

I did import the devices table to the new system now, run the discovery and imported the rrds. Everything worked perfectly..
However, I should have imported the ports table as well, because all ports id have changed and our integrated systems relying on those id's are in panic now.

The syslog is stored somewhere else, as I was getting a weird php memory segmentation error there as well, so it had stopped working under observium (that's also why I wanted to try a different hardware/system).

Thanks a lot for your help. It was not a very smooth upgrade to the subscription version, but our production monitoring system is running again :)

Cheers,
Marco



Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia at reasonnet.com
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces at observium.org] On Behalf Of Adam Armstrong [adama at memetic.org]
Sent: 19 March 2014 16:23
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

Hi Marco,

So long as you don't really care about syslog/eventlog table, you can
just copy devices table and rrds fine.

What version of PHP and on what OS?

adam.

On 2014-03-19 01:30, Marco Spicuglia wrote:
> Hi Adam,
>
> thanks for your reply. I get no extra info by adding /debug=1/ to the
> url.
> You had also suggested to launch a new discovery for upgrading the
> database, but that's actually what probably broke the system, as the
> database is the only thing I had insanely not made a backup of, before
> upgrading.
> Now a roll back does not work, probably because the database is
> corrupted.
>
> As somebody stated earlier, it looks very much like a php session
> issue.
> However, what I do know is that I re-made a fresh installation by
> using the stable version this time, and it worked.
>
> Now the question is:
> how can I move the devices database without importing the corruption
> to the new database?
> If I just import the devices tables and the rrd folder and I launch a
> discovery, would that work?
>
> thanks for your help.
> Best regards,
>
> Marco
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Adam
> Armstrong [adama at memetic.org]
> Sent: 19 March 2014 05:45
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Hi,
>
> There were some changes made recently, but no one who upgraded reported
> any issues at the time.
>
> It's particularly odd if it happens to a /new/ installation (assuming
> it
> also had a new database).
>
> Do you get anything useful if you put /debug=1/ in the URL?
>
> adam.
>
>
> On 2014-03-18 09:49, Marco Spicuglia wrote:
> I restarted Apache and rebooted the server, still the same.
> I tried making a fresh Observium installation with a new database, new
> admins and by trying with the trunk and the stable version. Same
> result.
> No partition is full. The tmp partition has a 2% usage only. The only
> observium files I get in there are observium-agent-apache and
> observium-agent-mysql.
> I cannot find any related error message anywhere. What's weird is that
> it was working fine, then it suddenly stopped.
> No idea what happened, but this is a production monitoring system for
> us and I have to fix it asap!
> Rolling back to the old backup did not work either, still cannot login.
>
> Looking forward to hear from anybody who may have any other suggestion.
> Thanks!
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Tom
> Laermans [tom.laermans at powersource.cx]
> Sent: 18 March 2014 15:56
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Marco specified that's not the case, however, those are all the
> symptoms of failing PHP session creation indeed.
>
> Check if /tmp also isn't full?
>
> I had the same issue on my test box a few days ago; there an apache
> restart fixed it. No idea what caused it.
>
> On 18/03/2014 15:18, Chris K. wrote:
> Check if filesystem is full.
>
>
> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia
> <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>>
> wrote:
> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I was happily
> browsing the new features, but after some time (about half hour) all
> users here got logged out and nobody could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the browser.
> If I check the table authlog in the database, it reports both old and
> new admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during upgrade? Any
> cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com<http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to-
> damages resulting from failure or delay in delivery of electronic
> communications, interception or manipulation of electronic
> communications by third parties or by computer programs used for
> electronic communications and transmission of viruses and other
> malicious code.________________________________________
> From: observium
> [observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
> On Behalf Of Luis Quintana
> [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris"
> <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:
>
> Simple is my middle name!
>
> -----Original Message-----
> From: observium
> [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
> On Behalf Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender
> by
> return e-mail and delete this e-mail from your system. Unless
> explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or
> for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com><http://dupont.com/> web address will
> continue in use for a
> transitional period for communications sent or received on behalf of
> DuPont
> Performance Coatings., which is not affiliated in any way with the
> DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese
> Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
>
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Marco Spicuglia]

Hi Chris, thanks for your response.
No filesystem is full on the whole harddrive.


Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia at reasonnet.com
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces at observium.org] On Behalf Of Chris K. [kulish.com at gmail.com]
Sent: 18 March 2014 15:18
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

Check if filesystem is full.


On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>> wrote:
Hello there,

I wonder if anybody can help me.

After upgrading from community to subscription version, I was happily browsing the new features, but after some time (about half hour) all users here got logged out and nobody could login any more.
No error messages, we just get the login page again.

My hard disk is not full.
I successfully created a new admin user but also cannot login.
I cleaned the cache, the history and the cookies of the browser.
If I check the table authlog in the database, it reports both old and new admin as regularly logged in.

Is there anything I am missing? Any step I forgot during upgrade? Any cache/session I should clear server side?

Your help is welcome.

Best regards,

Marco




Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com<http://www.reasonnet.com>
E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Luis Quintana [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
Sent: 12 February 2014 16:04
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

I greatly appreciate the help on it too!! Thanks guys!

On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:

> Simple is my middle name!
>
> -----Original Message-----
> From: observium [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
>> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended recipient and contains
> information that may be Privileged, confidential or copyrighted under
> applicable law. If you are not the intended recipient, you are hereby
> formally notified that any use, copying or distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please notify the sender by
> return e-mail and delete this e-mail from your system. Unless explicitly
> and conspicuously designated as "E-Contract Intended", this e-mail does
> not constitute a contract offer, a contract amendment, or an acceptance
> of a contract offer. This e-mail does not constitute a consent to the
> use of sender's contact information for direct marketing purposes or for
> transfers of data to third parties.
>
> The dupont.com<http://dupont.com><http://dupont.com/> web address will continue in use for a
> transitional period for communications sent or received on behalf of DuPont
> Performance Coatings., which is not affiliated in any way with the DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________
observium mailing list
observium at observium.org<mailto:observium at observium.org>
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Chris K.]

Apologies. Completely missed that you stated that fact.

Only thing I can offer is checking MySQL and Apache, maybe restarting?


On Tue, Mar 18, 2014 at 10:05 AM, Marco Spicuglia <
Marco.Spicuglia at reasonnet.com> wrote:

> Hi Chris, thanks for your response.
> No filesystem is full on the whole harddrive.
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to- damages
> resulting from failure or delay in delivery of electronic communications,
> interception or manipulation of electronic communications by third parties
> or by computer programs used for electronic communications and transmission
> of viruses and other malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Chris K. [
> kulish.com at gmail.com]
> Sent: 18 March 2014 15:18
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Check if filesystem is full.
>
>
> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <
> Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>>
> wrote:
> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I was happily
> browsing the new features, but after some time (about half hour) all users
> here got logged out and nobody could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the browser.
> If I check the table authlog in the database, it reports both old and new
> admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during upgrade? Any
> cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com<http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
> interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of
> electronic means of communication, including -but not limited to- damages
> resulting from failure or delay in delivery of electronic communications,
> interception or manipulation of electronic communications by third parties
> or by computer programs used for electronic communications and transmission
> of viruses and other malicious code.________________________________________
> From: observium [observium-bounces at observium.org<mailto:
> observium-bounces at observium.org>] On Behalf Of Luis Quintana [
> sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com
> <mailto:chris.kulish at pioneer.com>> wrote:
>
> > Simple is my middle name!
> >
> > -----Original Message-----
> > From: observium [mailto:observium-bounces at observium.org<mailto:
> observium-bounces at observium.org>] On Behalf Of Adam Armstrong
> > Sent: Tuesday, February 11, 2014 7:27 PM
> > To: Observium Network Observation System
> > Subject: Re: [Observium] Cannot Login via Web Interface
> >
> > On 2014-02-11 11:50, Kulish, Chris wrote:
> >> If the filesystem full?
> >
> > Want simple solutions, ask a simple person.
> >
> > adam.
> > _______________________________________________
> > observium mailing list
> > observium at observium.org<mailto:observium at observium.org>
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> >
> > This communication is for use by the intended recipient and contains
> > information that may be Privileged, confidential or copyrighted under
> > applicable law. If you are not the intended recipient, you are hereby
> > formally notified that any use, copying or distribution of this e-mail,
> > in whole or in part, is strictly prohibited. Please notify the sender by
> > return e-mail and delete this e-mail from your system. Unless explicitly
> > and conspicuously designated as "E-Contract Intended", this e-mail does
> > not constitute a contract offer, a contract amendment, or an acceptance
> > of a contract offer. This e-mail does not constitute a consent to the
> > use of sender's contact information for direct marketing purposes or for
> > transfers of data to third parties.
> >
> > The dupont.com<http://dupont.com><http://dupont.com/> web address will
> continue in use for a
> > transitional period for communications sent or received on behalf of
> DuPont
> > Performance Coatings., which is not affiliated in any way with the
> DuPont Company.
> >
> > Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
> >
> > http://www.DuPont.com/corp/email_disclaimer.html
> >
> > _______________________________________________
> > observium mailing list
> > observium at observium.org<mailto:observium at observium.org>
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
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[Bruce Winters]

How about backing up the host file then remove what he added?
On Feb 11, 2014 12:04 PM, "Luis Quintana" <sla07 at earthlink.net> wrote:

> Not sure what direction to go with this. My instance of observium has
> been working great ever since I deployed it. A peer of mine decided to add
> hosts to the host file, and in doing so, somehow messed with something that
> does not allow us to log back in via web/gui. I can ssh to the device and
> have looked at every possible log in /var/log, but do not see anything that
> stands out. I also try to investigate the log while I attempt logging in
> via gui, and nothing is seen. I took a look at the install documentation
> to see if anything stands out there, that may lead me in the right
> direction but do not find anything, other than probably reinstalling which
> I am trying to avoid (i'll have to look at how to preserve current files,
> etc once reinstalling if i go down that road). Is there anything else that
> I can possibly look at to get a better direction and try to isolate this?
> I can't imagine him modifying the /etc/hosts file would affect logging
> into observium via the front end gui.
>
> Thanks for any help you guys can provide!
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
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[Luis Quintana]

I wanted to try that with a default host file config that anyone could provide (minus their data of course).
On Feb 11, 2014, at 1:13 PM, Bruce Winters <bruce.winters at gmail.com> wrote:

> How about backing up the host file then remove what he added?
>
> On Feb 11, 2014 12:04 PM, "Luis Quintana" <sla07 at earthlink.net> wrote:
> Not sure what direction to go with this. My instance of observium has been working great ever since I deployed it. A peer of mine decided to add hosts to the host file, and in doing so, somehow messed with something that does not allow us to log back in via web/gui. I can ssh to the device and have looked at every possible log in /var/log, but do not see anything that stands out. I also try to investigate the log while I attempt logging in via gui, and nothing is seen. I took a look at the install documentation to see if anything stands out there, that may lead me in the right direction but do not find anything, other than probably reinstalling which I am trying to avoid (i'll have to look at how to preserve current files, etc once reinstalling if i go down that road). Is there anything else that I can possibly look at to get a better direction and try to isolate this? I can't imagine him modifying the /etc/hosts file would affect logging into observium via the front end gui.
>
> Thanks for any help you guys can provide!
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Tom Laermans]

Hi Marco,

If you no longer trust your database, copy over the rrd folder, then run add_device.php for all your hosts. You could do this with a for loop if you extract the hostnames from your old devices table.

That said, I doubt there will be much wrong with your devices table, your plan should work just as well.

However, I'm quite intrigued as to what causes/d your issue.

Tom

Marco Spicuglia <Marco.Spicuglia at reasonnet.com> wrote:

>Hi Adam,
>
> thanks for your reply. I get no extra info by adding /debug=1/ to the url.
>You had also suggested to launch a new discovery for upgrading the database, but that's actually what probably broke the system, as the database is the only thing I had insanely not made a backup of, before upgrading.
>Now a roll back does not work, probably because the database is corrupted.
>
>As somebody stated earlier, it looks very much like a php session issue.
>However, what I do know is that I re-made a fresh installation by using the stable version this time, and it worked.
>
>Now the question is:
>how can I move the devices database without importing the corruption to the new database?
>If I just import the devices tables and the rrd folder and I launch a discovery, would that work?
>
>thanks for your help.
>Best regards,
>
>Marco
>
>
>
>Met vriendelijke groet/ Kind regards,
>
>Marco Spicuglia
>
>Network engineer - Programmer
>
>ReasonNet B.V.
>Gyroscoopweg 134 - 140
>1042AZ Amsterdam
>W. www.reasonnet.com
>E. Marco.Spicuglia at reasonnet.com
>T.
>F.
>
>ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>
>ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
>From: observium [observium-bounces at observium.org] On Behalf Of Adam Armstrong [adama at memetic.org]
>Sent: 19 March 2014 05:45
>To: Observium Network Observation System
>Subject: Re: [Observium] Cannot Login via Web Interface
>
>Hi,
>
>There were some changes made recently, but no one who upgraded reported
>any issues at the time.
>
>It's particularly odd if it happens to a /new/ installation (assuming it
>also had a new database).
>
>Do you get anything useful if you put /debug=1/ in the URL?
>
>adam.
>
>
>On 2014-03-18 09:49, Marco Spicuglia wrote:
>> I restarted Apache and rebooted the server, still the same.
>> I tried making a fresh Observium installation with a new database, new
>> admins and by trying with the trunk and the stable version. Same
>> result.
>> No partition is full. The tmp partition has a 2% usage only. The only
>> observium files I get in there are observium-agent-apache and
>> observium-agent-mysql.
>> I cannot find any related error message anywhere. What's weird is that
>> it was working fine, then it suddenly stopped.
>> No idea what happened, but this is a production monitoring system for
>> us and I have to fix it asap!
>> Rolling back to the old backup did not work either, still cannot login.
>>
>> Looking forward to hear from anybody who may have any other suggestion.
>> Thanks!
>>
>>
>>
>>
>> Met vriendelijke groet/ Kind regards,
>>
>> Marco Spicuglia
>>
>> Network engineer - Programmer
>>
>> ReasonNet B.V.
>> Gyroscoopweg 134 - 140
>> 1042AZ Amsterdam
>> W. www.reasonnet.com
>> E. Marco.Spicuglia at reasonnet.com
>> T.
>> F.
>>
>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
>> interessante vacatures binnen ReasonNet naar
>> http://www.reasonnet.com/nieuws
>>
>> ReasonNet, shall not be liable for damages resulting from the use of
>> electronic means of communication, including -but not limited to-
>> damages resulting from failure or delay in delivery of electronic
>> communications, interception or manipulation of electronic
>> communications by third parties or by computer programs used for
>> electronic communications and transmission of viruses and other
>> malicious code.________________________________________
>> From: observium [observium-bounces at observium.org] On Behalf Of Tom
>> Laermans [tom.laermans at powersource.cx]
>> Sent: 18 March 2014 15:56
>> To: Observium Network Observation System
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> Marco specified that's not the case, however, those are all the
>> symptoms of failing PHP session creation indeed.
>>
>> Check if /tmp also isn't full?
>>
>> I had the same issue on my test box a few days ago; there an apache
>> restart fixed it. No idea what caused it.
>>
>> On 18/03/2014 15:18, Chris K. wrote:
>> Check if filesystem is full.
>>
>>
>> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia
>> <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>>
>> wrote:
>> Hello there,
>>
>> I wonder if anybody can help me.
>>
>> After upgrading from community to subscription version, I was happily
>> browsing the new features, but after some time (about half hour) all
>> users here got logged out and nobody could login any more.
>> No error messages, we just get the login page again.
>>
>> My hard disk is not full.
>> I successfully created a new admin user but also cannot login.
>> I cleaned the cache, the history and the cookies of the browser.
>> If I check the table authlog in the database, it reports both old and
>> new admin as regularly logged in.
>>
>> Is there anything I am missing? Any step I forgot during upgrade? Any
>> cache/session I should clear server side?
>>
>> Your help is welcome.
>>
>> Best regards,
>>
>> Marco
>>
>>
>>
>>
>> Met vriendelijke groet/ Kind regards,
>>
>> Marco Spicuglia
>>
>> Network engineer - Programmer
>>
>> ReasonNet B.V.
>> Gyroscoopweg 134 - 140
>> 1042AZ Amsterdam
>> W. www.reasonnet.com<http://www.reasonnet.com>
>> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
>> T.
>> F.
>>
>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
>> interessante vacatures binnen ReasonNet naar
>> http://www.reasonnet.com/nieuws
>>
>> ReasonNet, shall not be liable for damages resulting from the use of
>> electronic means of communication, including -but not limited to-
>> damages resulting from failure or delay in delivery of electronic
>> communications, interception or manipulation of electronic
>> communications by third parties or by computer programs used for
>> electronic communications and transmission of viruses and other
>> malicious code.________________________________________
>> From: observium
>> [observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
>> On Behalf Of Luis Quintana
>> [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
>> Sent: 12 February 2014 16:04
>> To: Observium Network Observation System
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> I greatly appreciate the help on it too!! Thanks guys!
>>
>> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris"
>> <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:
>>
>> Simple is my middle name!
>>
>> -----Original Message-----
>> From: observium
>> [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>]
>> On Behalf Of Adam Armstrong
>> Sent: Tuesday, February 11, 2014 7:27 PM
>> To: Observium Network Observation System
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> On 2014-02-11 11:50, Kulish, Chris wrote:
>> If the filesystem full?
>>
>> Want simple solutions, ask a simple person.
>>
>> adam.
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>
>> This communication is for use by the intended recipient and contains
>> information that may be Privileged, confidential or copyrighted under
>> applicable law. If you are not the intended recipient, you are hereby
>> formally notified that any use, copying or distribution of this e-mail,
>> in whole or in part, is strictly prohibited. Please notify the sender
>> by
>> return e-mail and delete this e-mail from your system. Unless
>> explicitly
>> and conspicuously designated as "E-Contract Intended", this e-mail does
>> not constitute a contract offer, a contract amendment, or an acceptance
>> of a contract offer. This e-mail does not constitute a consent to the
>> use of sender's contact information for direct marketing purposes or
>> for
>> transfers of data to third parties.
>>
>> The dupont.com<http://dupont.com><http://dupont.com/> web address will
>> continue in use for a
>> transitional period for communications sent or received on behalf of
>> DuPont
>> Performance Coatings., which is not affiliated in any way with the
>> DuPont Company.
>>
>> Francais Deutsch Italiano Espanol Portugues Japanese Chinese
>> Korean
>>
>> http://www.DuPont.com/corp/email_disclaimer.html
>>
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>
>>
>>
>>
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>
>>
>> _______________________________________________
>> observium mailing list
>> observium at observium.org
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>_______________________________________________
>observium mailing list
>observium at observium.org
>http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>_______________________________________________
>observium mailing list
>observium at observium.org
>http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Marco Spicuglia]

Hi Adam,

I thought I had replied already, but I didn't see my message coming through, so I give it another try.

I did import the devices table into the new system, run the discovery and copied the rrds. Everything worked perfectly..
However, I should have imported the ports table as well, because all ports id have changed and our integrated systems relying on those id's were in panic.

We were running Debian Wheezy 3.2.46-1+deb7u1 x86_64 with PHP Version 5.4.4-14+deb7u8, Apache/2.2.22 and MySql 5.5.31

Thanks a lot for your help, our monitoring system is running again :)

Cheers,
Marco


Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia at reasonnet.com
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: Adam Armstrong [adama at memetic.org]
Sent: 18 March 2014 20:18
To: Marco Spicuglia
Subject: Re: [Observium] Cannot Login via Web Interface

Make sure you run discovery to upgrade the database, as the author stuff has changed and needs the new table format.

Adam.

On 18 Mar 2014 09:05, Marco Spicuglia <Marco.Spicuglia at reasonnet.com> wrote:
>
> Hi Chris, thanks for your response.
> No filesystem is full on the whole harddrive.
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
> From: observium [observium-bounces at observium.org] On Behalf Of Chris K. [kulish.com at gmail.com]
> Sent: 18 March 2014 15:18
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Check if filesystem is full.
>
>
> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>> wrote:
> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I was happily browsing the new features, but after some time (about half hour) all users here got logged out and nobody could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the browser.
> If I check the table authlog in the database, it reports both old and new admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during upgrade? Any cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com<http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
> From: observium [observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Luis Quintana [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:
>
> > Simple is my middle name!
> >
> > -----Original Message-----
> > From: observium [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Adam Armstrong
> > Sent: Tuesday, February 11, 2014 7:27 PM
> > To: Observium Network Observation System
> > Subject: Re: [Observium] Cannot Login via Web Interface
> >
> > On 2014-02-11 11:50, Kulish, Chris wrote:
> >> If the filesystem full?
> >
> > Want simple solutions, ask a simple person.
> >
> > adam.
> > _______________________________________________
> > observium mailing list
> > observium at observium.org<mailto:observium at observium.org>
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> >
> > This communication is for use by the intended recipient and contains
> > information that may be Privileged, confidential or copyrighted under
> > applicable law. If you are not the intended recipient, you are hereby
> > formally notified that any use, copying or distribution of this e-mail,
> > in whole or in part, is strictly prohibited. Please notify the sender by
> > return e-mail and delete this e-mail from your system. Unless explicitly
> > and conspicuously designated as "E-Contract Intended", this e-mail does
> > not constitute a contract offer, a contract amendment, or an acceptance
> > of a contract offer. This e-mail does not constitute a consent to the
> > use of sender's contact information for direct marketing purposes or for
> > transfers of data to third parties.
> >
> > The dupont.com<http://dupont.com><http://dupont.com/> web address will continue in use for a
> > transitional period for communications sent or received on behalf of DuPont
> > Performance Coatings., which is not affiliated in any way with the DuPont Company.
> >
> > Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
> >
> > http://www.DuPont.com/corp/email_disclaimer.html
> >
> > _______________________________________________
> > observium mailing list
> > observium at observium.org<mailto:observium at observium.org>
> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org<mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Tom Laermans]

Hi Marco,

Glad you got everything to work again!

For other people experiencing this (I just thought of it when I saw this
mail): try truncating your users_ckeys table to see if it makes any
difference? (I don't know if it will)

Tom

On 22/03/2014 14:48, Marco Spicuglia wrote:
> Hi Adam,
>
> I thought I had replied already, but I didn't see my message coming through, so I give it another try.
>
> I did import the devices table into the new system, run the discovery and copied the rrds. Everything worked perfectly..
> However, I should have imported the ports table as well, because all ports id have changed and our integrated systems relying on those id's were in panic.
>
> We were running Debian Wheezy 3.2.46-1+deb7u1 x86_64 with PHP Version 5.4.4-14+deb7u8, Apache/2.2.22 and MySql 5.5.31
>
> Thanks a lot for your help, our monitoring system is running again :)
>
> Cheers,
> Marco
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
> From: Adam Armstrong [adama at memetic.org]
> Sent: 18 March 2014 20:18
> To: Marco Spicuglia
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Make sure you run discovery to upgrade the database, as the author stuff has changed and needs the new table format.
>
> Adam.
>
> On 18 Mar 2014 09:05, Marco Spicuglia <Marco.Spicuglia at reasonnet.com> wrote:
>> Hi Chris, thanks for your response.
>> No filesystem is full on the whole harddrive.
>>
>>
>> Met vriendelijke groet/ Kind regards,
>>
>> Marco Spicuglia
>>
>> Network engineer - Programmer
>>
>> ReasonNet B.V.
>> Gyroscoopweg 134 - 140
>> 1042AZ Amsterdam
>> W. www.reasonnet.com
>> E. Marco.Spicuglia at reasonnet.com
>> T.
>> F.
>>
>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>>
>> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
>> From: observium [observium-bounces at observium.org] On Behalf Of Chris K. [kulish.com at gmail.com]
>> Sent: 18 March 2014 15:18
>> To: Observium Network Observation System
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> Check if filesystem is full.
>>
>>
>> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>> wrote:
>> Hello there,
>>
>> I wonder if anybody can help me.
>>
>> After upgrading from community to subscription version, I was happily browsing the new features, but after some time (about half hour) all users here got logged out and nobody could login any more.
>> No error messages, we just get the login page again.
>>
>> My hard disk is not full.
>> I successfully created a new admin user but also cannot login.
>> I cleaned the cache, the history and the cookies of the browser.
>> If I check the table authlog in the database, it reports both old and new admin as regularly logged in.
>>
>> Is there anything I am missing? Any step I forgot during upgrade? Any cache/session I should clear server side?
>>
>> Your help is welcome.
>>
>> Best regards,
>>
>> Marco
>>
>>
>>
>>
>> Met vriendelijke groet/ Kind regards,
>>
>> Marco Spicuglia
>>
>> Network engineer - Programmer
>>
>> ReasonNet B.V.
>> Gyroscoopweg 134 - 140
>> 1042AZ Amsterdam
>> W. www.reasonnet.com<http://www.reasonnet.com>
>> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
>> T.
>> F.
>>
>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>>
>> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
>> From: observium [observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Luis Quintana [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
>> Sent: 12 February 2014 16:04
>> To: Observium Network Observation System
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> I greatly appreciate the help on it too!! Thanks guys!
>>
>> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:
>>
>>> Simple is my middle name!
>>>
>>> -----Original Message-----
>>> From: observium [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Adam Armstrong
>>> Sent: Tuesday, February 11, 2014 7:27 PM
>>> To: Observium Network Observation System
>>> Subject: Re: [Observium] Cannot Login via Web Interface
>>>
>>> On 2014-02-11 11:50, Kulish, Chris wrote:
>>>> If the filesystem full?
>>> Want simple solutions, ask a simple person.
>>>
>>> adam.
>>> _______________________________________________
>>> observium mailing list
>>> observium at observium.org<mailto:observium at observium.org>
>>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>>
>>> This communication is for use by the intended recipient and contains
>>> information that may be Privileged, confidential or copyrighted under
>>> applicable law. If you are not the intended recipient, you are hereby
>>> formally notified that any use, copying or distribution of this e-mail,
>>> in whole or in part, is strictly prohibited. Please notify the sender by
>>> return e-mail and delete this e-mail from your system. Unless explicitly
>>> and conspicuously designated as "E-Contract Intended", this e-mail does
>>> not constitute a contract offer, a contract amendment, or an acceptance
>>> of a contract offer. This e-mail does not constitute a consent to the
>>> use of sender's contact information for direct marketing purposes or for
>>> transfers of data to third parties.
>>>
>>> The dupont.com<http://dupont.com><http://dupont.com/> web address will continue in use for a
>>> transitional period for communications sent or received on behalf of DuPont
>>> Performance Coatings., which is not affiliated in any way with the DuPont Company.
>>>
>>> Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>>>
>>> http://www.DuPont.com/corp/email_disclaimer.html
>>>
>>> _______________________________________________
>>> observium mailing list
>>> observium at observium.org<mailto:observium at observium.org>
>>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>
>> _______________________________________________
>> observium mailing list
>> observium at observium.org
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

[Gökmen Çakmak]

hi guys,

How many devices i can monitor in observium?
regards,
G?kmen from Turkey
22 Mar 2014 17:18 tarihinde "Tom Laermans" <tom.laermans at powersource.cx>
yazd?:

> Hi Marco,
>
> Glad you got everything to work again!
>
> For other people experiencing this (I just thought of it when I saw this
> mail): try truncating your users_ckeys table to see if it makes any
> difference? (I don't know if it will)
>
> Tom
>
> On 22/03/2014 14:48, Marco Spicuglia wrote:
>
>> Hi Adam,
>>
>> I thought I had replied already, but I didn't see my message coming
>> through, so I give it another try.
>>
>> I did import the devices table into the new system, run the discovery and
>> copied the rrds. Everything worked perfectly..
>> However, I should have imported the ports table as well, because all
>> ports id have changed and our integrated systems relying on those id's were
>> in panic.
>>
>> We were running Debian Wheezy 3.2.46-1+deb7u1 x86_64 with PHP Version
>> 5.4.4-14+deb7u8, Apache/2.2.22 and MySql 5.5.31
>>
>> Thanks a lot for your help, our monitoring system is running again :)
>>
>> Cheers,
>> Marco
>>
>>
>> Met vriendelijke groet/ Kind regards,
>>
>> Marco Spicuglia
>>
>> Network engineer - Programmer
>>
>> ReasonNet B.V.
>> Gyroscoopweg 134 - 140
>> 1042AZ Amsterdam
>> W. www.reasonnet.com
>> E. Marco.Spicuglia at reasonnet.com
>> T.
>> F.
>>
>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
>> interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/
>> nieuws
>>
>> ReasonNet, shall not be liable for damages resulting from the use of
>> electronic means of communication, including -but not limited to- damages
>> resulting from failure or delay in delivery of electronic communications,
>> interception or manipulation of electronic communications by third parties
>> or by computer programs used for electronic communications and transmission
>> of viruses and other malicious code._________________________
>> _______________
>> From: Adam Armstrong [adama at memetic.org]
>> Sent: 18 March 2014 20:18
>> To: Marco Spicuglia
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> Make sure you run discovery to upgrade the database, as the author stuff
>> has changed and needs the new table format.
>>
>> Adam.
>>
>> On 18 Mar 2014 09:05, Marco Spicuglia <Marco.Spicuglia at reasonnet.com>
>> wrote:
>>
>>> Hi Chris, thanks for your response.
>>> No filesystem is full on the whole harddrive.
>>>
>>>
>>> Met vriendelijke groet/ Kind regards,
>>>
>>> Marco Spicuglia
>>>
>>> Network engineer - Programmer
>>>
>>> ReasonNet B.V.
>>> Gyroscoopweg 134 - 140
>>> 1042AZ Amsterdam
>>> W. www.reasonnet.com
>>> E. Marco.Spicuglia at reasonnet.com
>>> T.
>>> F.
>>>
>>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
>>> interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/
>>> nieuws
>>>
>>> ReasonNet, shall not be liable for damages resulting from the use of
>>> electronic means of communication, including -but not limited to- damages
>>> resulting from failure or delay in delivery of electronic communications,
>>> interception or manipulation of electronic communications by third parties
>>> or by computer programs used for electronic communications and transmission
>>> of viruses and other malicious code._________________________
>>> _______________
>>> From: observium [observium-bounces at observium.org] On Behalf Of Chris K.
>>> [kulish.com at gmail.com]
>>> Sent: 18 March 2014 15:18
>>> To: Observium Network Observation System
>>> Subject: Re: [Observium] Cannot Login via Web Interface
>>>
>>> Check if filesystem is full.
>>>
>>>
>>> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <
>>> Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>>
>>> wrote:
>>> Hello there,
>>>
>>> I wonder if anybody can help me.
>>>
>>> After upgrading from community to subscription version, I was happily
>>> browsing the new features, but after some time (about half hour) all users
>>> here got logged out and nobody could login any more.
>>> No error messages, we just get the login page again.
>>>
>>> My hard disk is not full.
>>> I successfully created a new admin user but also cannot login.
>>> I cleaned the cache, the history and the cookies of the browser.
>>> If I check the table authlog in the database, it reports both old and
>>> new admin as regularly logged in.
>>>
>>> Is there anything I am missing? Any step I forgot during upgrade? Any
>>> cache/session I should clear server side?
>>>
>>> Your help is welcome.
>>>
>>> Best regards,
>>>
>>> Marco
>>>
>>>
>>>
>>>
>>> Met vriendelijke groet/ Kind regards,
>>>
>>> Marco Spicuglia
>>>
>>> Network engineer - Programmer
>>>
>>> ReasonNet B.V.
>>> Gyroscoopweg 134 - 140
>>> 1042AZ Amsterdam
>>> W. www.reasonnet.com<http://www.reasonnet.com>
>>> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
>>> T.
>>> F.
>>>
>>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere
>>> interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/
>>> nieuws
>>>
>>> ReasonNet, shall not be liable for damages resulting from the use of
>>> electronic means of communication, including -but not limited to- damages
>>> resulting from failure or delay in delivery of electronic communications,
>>> interception or manipulation of electronic communications by third parties
>>> or by computer programs used for electronic communications and transmission
>>> of viruses and other malicious code._________________________
>>> _______________
>>> From: observium [observium-bounces at observium.org<mailto:
>>> observium-bounces at observium.org>] On Behalf Of Luis Quintana [
>>> sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
>>> Sent: 12 February 2014 16:04
>>> To: Observium Network Observation System
>>> Subject: Re: [Observium] Cannot Login via Web Interface
>>>
>>> I greatly appreciate the help on it too!! Thanks guys!
>>>
>>> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com<
>>> mailto:chris.kulish at pioneer.com>> wrote:
>>>
>>> Simple is my middle name!
>>>>
>>>> -----Original Message-----
>>>> From: observium [mailto:observium-bounces at observium.org<mailto:
>>>> observium-bounces at observium.org>] On Behalf Of Adam Armstrong
>>>> Sent: Tuesday, February 11, 2014 7:27 PM
>>>> To: Observium Network Observation System
>>>> Subject: Re: [Observium] Cannot Login via Web Interface
>>>>
>>>> On 2014-02-11 11:50, Kulish, Chris wrote:
>>>>
>>>>> If the filesystem full?
>>>>>
>>>> Want simple solutions, ask a simple person.
>>>>
>>>> adam.
>>>> _______________________________________________
>>>> observium mailing list
>>>> observium at observium.org<mailto:observium at observium.org>
>>>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>>>
>>>> This communication is for use by the intended recipient and contains
>>>> information that may be Privileged, confidential or copyrighted under
>>>> applicable law. If you are not the intended recipient, you are hereby
>>>> formally notified that any use, copying or distribution of this e-mail,
>>>> in whole or in part, is strictly prohibited. Please notify the sender by
>>>> return e-mail and delete this e-mail from your system. Unless explicitly
>>>> and conspicuously designated as "E-Contract Intended", this e-mail does
>>>> not constitute a contract offer, a contract amendment, or an acceptance
>>>> of a contract offer. This e-mail does not constitute a consent to the
>>>> use of sender's contact information for direct marketing purposes or for
>>>> transfers of data to third parties.
>>>>
>>>> The dupont.com<http://dupont.com><http://dupont.com/> web address will
>>>> continue in use for a
>>>> transitional period for communications sent or received on behalf of
>>>> DuPont
>>>> Performance Coatings., which is not affiliated in any way with the
>>>> DuPont Company.
>>>>
>>>> Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>>>>
>>>> http://www.DuPont.com/corp/email_disclaimer.html
>>>>
>>>> _______________________________________________
>>>> observium mailing list
>>>> observium at observium.org<mailto:observium at observium.org>
>>>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>>>
>>> _______________________________________________
>>> observium mailing list
>>> observium at observium.org<mailto:observium at observium.org>
>>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>> _______________________________________________
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>>>
>>> _______________________________________________
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>>>
>> _______________________________________________
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[Tom Laermans]

Hi G?kmen from Turkey,

What does that have to do with login problems?

Tom

On 22/03/2014 20:30, G?kmen ?akmak wrote:
>
> hi guys,
>
> How many devices i can monitor in observium?
> regards,
> G?kmen from Turkey
>
> 22 Mar 2014 17:18 tarihinde "Tom Laermans"
> <tom.laermans at powersource.cx <mailto:tom.laermans at powersource.cx>> yazd?:
>
> Hi Marco,
>
> Glad you got everything to work again!
>
> For other people experiencing this (I just thought of it when I
> saw this mail): try truncating your users_ckeys table to see if it
> makes any difference? (I don't know if it will)
>
> Tom
>
> On 22/03/2014 14:48, Marco Spicuglia wrote:
>
> Hi Adam,
>
> I thought I had replied already, but I didn't see my message
> coming through, so I give it another try.
>
> I did import the devices table into the new system, run the
> discovery and copied the rrds. Everything worked perfectly..
> However, I should have imported the ports table as well,
> because all ports id have changed and our integrated systems
> relying on those id's were in panic.
>
> We were running Debian Wheezy 3.2.46-1+deb7u1 x86_64 with PHP
> Version 5.4.4-14+deb7u8, Apache/2.2.22 and MySql 5.5.31
>
> Thanks a lot for your help, our monitoring system is running
> again :)
>
> Cheers,
> Marco
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com <http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com
> <mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en
> andere interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the
> use of electronic means of communication, including -but not
> limited to- damages resulting from failure or delay in
> delivery of electronic communications, interception or
> manipulation of electronic communications by third parties or
> by computer programs used for electronic communications and
> transmission of viruses and other malicious
> code.________________________________________
> From: Adam Armstrong [adama at memetic.org
> <mailto:adama at memetic.org>]
> Sent: 18 March 2014 20:18
> To: Marco Spicuglia
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Make sure you run discovery to upgrade the database, as the
> author stuff has changed and needs the new table format.
>
> Adam.
>
> On 18 Mar 2014 09:05, Marco Spicuglia
> <Marco.Spicuglia at reasonnet.com
> <mailto:Marco.Spicuglia at reasonnet.com>> wrote:
>
> Hi Chris, thanks for your response.
> No filesystem is full on the whole harddrive.
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com <http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com
> <mailto:Marco.Spicuglia at reasonnet.com>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze
> en andere interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from
> the use of electronic means of communication, including
> -but not limited to- damages resulting from failure or
> delay in delivery of electronic communications,
> interception or manipulation of electronic communications
> by third parties or by computer programs used for
> electronic communications and transmission of viruses and
> other malicious code.________________________________________
> From: observium [observium-bounces at observium.org
> <mailto:observium-bounces at observium.org>] On Behalf Of
> Chris K. [kulish.com at gmail.com <mailto:kulish.com at gmail.com>]
> Sent: 18 March 2014 15:18
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Check if filesystem is full.
>
>
> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia
> <Marco.Spicuglia at reasonnet.com
> <mailto:Marco.Spicuglia at reasonnet.com><mailto:Marco.Spicuglia at reasonnet.com
> <mailto:Marco.Spicuglia at reasonnet.com>>> wrote:
> Hello there,
>
> I wonder if anybody can help me.
>
> After upgrading from community to subscription version, I
> was happily browsing the new features, but after some time
> (about half hour) all users here got logged out and nobody
> could login any more.
> No error messages, we just get the login page again.
>
> My hard disk is not full.
> I successfully created a new admin user but also cannot login.
> I cleaned the cache, the history and the cookies of the
> browser.
> If I check the table authlog in the database, it reports
> both old and new admin as regularly logged in.
>
> Is there anything I am missing? Any step I forgot during
> upgrade? Any cache/session I should clear server side?
>
> Your help is welcome.
>
> Best regards,
>
> Marco
>
>
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> <http://www.reasonnet.com><http://www.reasonnet.com>
> E. Marco.Spicuglia at reasonnet.com
> <mailto:Marco.Spicuglia at reasonnet.com><mailto:Marco.Spicuglia at reasonnet.com
> <mailto:Marco.Spicuglia at reasonnet.com>>
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze
> en andere interessante vacatures binnen ReasonNet naar
> http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from
> the use of electronic means of communication, including
> -but not limited to- damages resulting from failure or
> delay in delivery of electronic communications,
> interception or manipulation of electronic communications
> by third parties or by computer programs used for
> electronic communications and transmission of viruses and
> other malicious code.________________________________________
> From: observium [observium-bounces at observium.org
> <mailto:observium-bounces at observium.org><mailto:observium-bounces at observium.org
> <mailto:observium-bounces at observium.org>>] On Behalf Of
> Luis Quintana [sla07 at earthlink.net
> <mailto:sla07 at earthlink.net><mailto:sla07 at earthlink.net
> <mailto:sla07 at earthlink.net>>]
> Sent: 12 February 2014 16:04
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> I greatly appreciate the help on it too!! Thanks guys!
>
> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris"
> <chris.kulish at pioneer.com
> <mailto:chris.kulish at pioneer.com><mailto:chris.kulish at pioneer.com
> <mailto:chris.kulish at pioneer.com>>> wrote:
>
> Simple is my middle name!
>
> -----Original Message-----
> From: observium
> [mailto:observium-bounces at observium.org
> <mailto:observium-bounces at observium.org><mailto:observium-bounces at observium.org
> <mailto:observium-bounces at observium.org>>] On Behalf
> Of Adam Armstrong
> Sent: Tuesday, February 11, 2014 7:27 PM
> To: Observium Network Observation System
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> On 2014-02-11 11:50, Kulish, Chris wrote:
>
> If the filesystem full?
>
> Want simple solutions, ask a simple person.
>
> adam.
> _______________________________________________
> observium mailing list
> observium at observium.org
> <mailto:observium at observium.org><mailto:observium at observium.org
> <mailto:observium at observium.org>>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> This communication is for use by the intended
> recipient and contains
> information that may be Privileged, confidential or
> copyrighted under
> applicable law. If you are not the intended recipient,
> you are hereby
> formally notified that any use, copying or
> distribution of this e-mail,
> in whole or in part, is strictly prohibited. Please
> notify the sender by
> return e-mail and delete this e-mail from your system.
> Unless explicitly
> and conspicuously designated as "E-Contract Intended",
> this e-mail does
> not constitute a contract offer, a contract amendment,
> or an acceptance
> of a contract offer. This e-mail does not constitute a
> consent to the
> use of sender's contact information for direct
> marketing purposes or for
> transfers of data to third parties.
>
> The dupont.com
> <http://dupont.com><http://dupont.com><http://dupont.com/>
> web address will continue in use for a
> transitional period for communications sent or
> received on behalf of DuPont
> Performance Coatings., which is not affiliated in any
> way with the DuPont Company.
>
> Francais Deutsch Italiano Espanol Portugues
> Japanese Chinese Korean
>
> http://www.DuPont.com/corp/email_disclaimer.html
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> <mailto:observium at observium.org><mailto:observium at observium.org
> <mailto:observium at observium.org>>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> <mailto:observium at observium.org><mailto:observium at observium.org
> <mailto:observium at observium.org>>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> <mailto:observium at observium.org><mailto:observium at observium.org
> <mailto:observium at observium.org>>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org <mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
> _______________________________________________
> observium mailing list
> observium at observium.org <mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
> _______________________________________________
> observium mailing list
> observium at observium.org <mailto:observium at observium.org>
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>
>
>
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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[Marco Spicuglia]

Hi Tom,

thanks for your suggestion. I did try that indeed, I thought it must have had to do with sessions somehow.
It didn't make any difference.

Marco



Met vriendelijke groet/ Kind regards,

Marco Spicuglia

Network engineer - Programmer

ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia at reasonnet.com
T.
F.

ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws

ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces at observium.org] On Behalf Of Tom Laermans [tom.laermans at powersource.cx]
Sent: 22 March 2014 15:30
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface

Hi Marco,

Glad you got everything to work again!

For other people experiencing this (I just thought of it when I saw this
mail): try truncating your users_ckeys table to see if it makes any
difference? (I don't know if it will)

Tom

On 22/03/2014 14:48, Marco Spicuglia wrote:
> Hi Adam,
>
> I thought I had replied already, but I didn't see my message coming through, so I give it another try.
>
> I did import the devices table into the new system, run the discovery and copied the rrds. Everything worked perfectly..
> However, I should have imported the ports table as well, because all ports id have changed and our integrated systems relying on those id's were in panic.
>
> We were running Debian Wheezy 3.2.46-1+deb7u1 x86_64 with PHP Version 5.4.4-14+deb7u8, Apache/2.2.22 and MySql 5.5.31
>
> Thanks a lot for your help, our monitoring system is running again :)
>
> Cheers,
> Marco
>
>
> Met vriendelijke groet/ Kind regards,
>
> Marco Spicuglia
>
> Network engineer - Programmer
>
> ReasonNet B.V.
> Gyroscoopweg 134 - 140
> 1042AZ Amsterdam
> W. www.reasonnet.com
> E. Marco.Spicuglia at reasonnet.com
> T.
> F.
>
> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>
> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
> From: Adam Armstrong [adama at memetic.org]
> Sent: 18 March 2014 20:18
> To: Marco Spicuglia
> Subject: Re: [Observium] Cannot Login via Web Interface
>
> Make sure you run discovery to upgrade the database, as the author stuff has changed and needs the new table format.
>
> Adam.
>
> On 18 Mar 2014 09:05, Marco Spicuglia <Marco.Spicuglia at reasonnet.com> wrote:
>> Hi Chris, thanks for your response.
>> No filesystem is full on the whole harddrive.
>>
>>
>> Met vriendelijke groet/ Kind regards,
>>
>> Marco Spicuglia
>>
>> Network engineer - Programmer
>>
>> ReasonNet B.V.
>> Gyroscoopweg 134 - 140
>> 1042AZ Amsterdam
>> W. www.reasonnet.com
>> E. Marco.Spicuglia at reasonnet.com
>> T.
>> F.
>>
>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>>
>> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
>> From: observium [observium-bounces at observium.org] On Behalf Of Chris K. [kulish.com at gmail.com]
>> Sent: 18 March 2014 15:18
>> To: Observium Network Observation System
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> Check if filesystem is full.
>>
>>
>> On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>> wrote:
>> Hello there,
>>
>> I wonder if anybody can help me.
>>
>> After upgrading from community to subscription version, I was happily browsing the new features, but after some time (about half hour) all users here got logged out and nobody could login any more.
>> No error messages, we just get the login page again.
>>
>> My hard disk is not full.
>> I successfully created a new admin user but also cannot login.
>> I cleaned the cache, the history and the cookies of the browser.
>> If I check the table authlog in the database, it reports both old and new admin as regularly logged in.
>>
>> Is there anything I am missing? Any step I forgot during upgrade? Any cache/session I should clear server side?
>>
>> Your help is welcome.
>>
>> Best regards,
>>
>> Marco
>>
>>
>>
>>
>> Met vriendelijke groet/ Kind regards,
>>
>> Marco Spicuglia
>>
>> Network engineer - Programmer
>>
>> ReasonNet B.V.
>> Gyroscoopweg 134 - 140
>> 1042AZ Amsterdam
>> W. www.reasonnet.com<http://www.reasonnet.com>
>> E. Marco.Spicuglia at reasonnet.com<mailto:Marco.Spicuglia at reasonnet.com>
>> T.
>> F.
>>
>> ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
>>
>> ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
>> From: observium [observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Luis Quintana [sla07 at earthlink.net<mailto:sla07 at earthlink.net>]
>> Sent: 12 February 2014 16:04
>> To: Observium Network Observation System
>> Subject: Re: [Observium] Cannot Login via Web Interface
>>
>> I greatly appreciate the help on it too!! Thanks guys!
>>
>> On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish at pioneer.com<mailto:chris.kulish at pioneer.com>> wrote:
>>
>>> Simple is my middle name!
>>>
>>> -----Original Message-----
>>> From: observium [mailto:observium-bounces at observium.org<mailto:observium-bounces at observium.org>] On Behalf Of Adam Armstrong
>>> Sent: Tuesday, February 11, 2014 7:27 PM
>>> To: Observium Network Observation System
>>> Subject: Re: [Observium] Cannot Login via Web Interface
>>>
>>> On 2014-02-11 11:50, Kulish, Chris wrote:
>>>> If the filesystem full?
>>> Want simple solutions, ask a simple person.
>>>
>>> adam.
>>> _______________________________________________
>>> observium mailing list
>>> observium at observium.org<mailto:observium at observium.org>
>>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>>
>>> This communication is for use by the intended recipient and contains
>>> information that may be Privileged, confidential or copyrighted under
>>> applicable law. If you are not the intended recipient, you are hereby
>>> formally notified that any use, copying or distribution of this e-mail,
>>> in whole or in part, is strictly prohibited. Please notify the sender by
>>> return e-mail and delete this e-mail from your system. Unless explicitly
>>> and conspicuously designated as "E-Contract Intended", this e-mail does
>>> not constitute a contract offer, a contract amendment, or an acceptance
>>> of a contract offer. This e-mail does not constitute a consent to the
>>> use of sender's contact information for direct marketing purposes or for
>>> transfers of data to third parties.
>>>
>>> The dupont.com<http://dupont.com><http://dupont.com/> web address will continue in use for a
>>> transitional period for communications sent or received on behalf of DuPont
>>> Performance Coatings., which is not affiliated in any way with the DuPont Company.
>>>
>>> Francais Deutsch Italiano Espanol Portugues Japanese Chinese Korean
>>>
>>> http://www.DuPont.com/corp/email_disclaimer.html
>>>
>>> _______________________________________________
>>> observium mailing list
>>> observium at observium.org<mailto:observium at observium.org>
>>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>> _______________________________________________
>> observium mailing list
>> observium at observium.org<mailto:observium at observium.org>
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
>>
>> _______________________________________________
>> observium mailing list
>> observium at observium.org
>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> _______________________________________________
> observium mailing list
> observium at observium.org
> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium